Monday, October 3, 2016

Dealing with Discontinued Products

Dealing with Discontinued Products

Discontinued products are a fact of life in any sales business.  When faced with products being removed from your product line there are a few things to keep in mind to reduce the impact they have on your business. 
1. Understand why items are discontinued
2. Remember that your attitude can influence your customer's reactions
3. Know how to identify customers who previously purchased products
4. Know how to present your customer with options

Chris Arnold
Avon Gold Leader
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