Sunday, November 8, 2020

Avon Direct Delivery Representative Tips

Tips for using Direct Delivery to build your Avon business

 



Avon's direct delivery option allows you to reach customers that you can't serve face to face whether for reasons of geography, or scheduling.  Here's some tips on how you can use this option to expand your customer base.

Chris Arnold

Avon Independent Sales Leader
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Become a Representative

Not an Avon Representative yet? Join the Sunrise Beauty Team today and earn $1000 in your first 90 Days.  Contact me for more details or sign up today here.

Wednesday, October 21, 2020

Ordering and Using Preview Products

 Ordering and Using Preview Products

 

Did you know that as an Avon Representative you can get new products 4 weeks before they are available to customers. Learn how to order Preview Products and how to use them in building your business

Chris Arnold

Avon Independent Sales Leader
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Join the conversation on the team Facebook Group

Become a Representative

Not an Avon Representative yet? Join the Sunrise Beauty Team today and earn $1000 in your first 90 Days.  Contact me for more details or sign up today here.

Processing Returns on AvonNow

 Processing Returns on AvonNow

There will be times that you need to return products to Avon or request credit for products your customers are returning. It's very easy to process our returns through AvonNow

 

Chris Arnold

Avon Independent Sales Leader
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Join the conversation on the team Facebook Group

Become a Representative

Not an Avon Representative yet? Join the Sunrise Beauty Team today and earn $1000 in your first 90 Days.  Contact me for more details or sign up today here.

Placing Your Avon Representative Order

 Placing Your Avon Representative Order

 


Chris Arnold

Avon Independent Sales Leader
Contact Me
Join the conversation on the team Facebook Group

Become a Representative

Not an Avon Representative yet? Join the Sunrise Beauty Team today and earn $1000 in your first 90 Days.  Contact me for more details or sign up today here.

Friday, September 25, 2020

Choosing the Day You'll Place Your Representative Order

 Choosing the Day You'll Place Your Representative Order

 

 


Let’s take a look at things you want to take into consideration when choosing an order day.

We have a 2 week ordering window for each campaign, you can see when the window for each campaign is on the AvonNow home page by clicking on Campaign Calendar. 

The campaign starts on a Wednesday and goes through 2pm P/ 5pm E on the Tuesday 2 weeks later. Any orders billed during that time will count towards your sales for that campaign.  You can order from the previous brochure during each campaign as well.

What you want to do is look at that Wednesday to Tuesday 2 weeks later schedule that we have for our campaign and decide when you want to place your order. Some of the things you’ll want to take into consideration are

What day of the week works best for you? Work around your other obligations. Map out your big rocks then look at what day would be a good day for you to finalize and submit your order. 

Also look at the other end of that and when is a good day for you to sort and bag up that order and what day or days are best for you to make your deliveries to your customers.  Are you seeing your customers at work or a regular activity.  Or If you are delivering to customers at their home, what day is the best for you to be doing that.

Once you know which end of the process is more time sensitive, you can use that as your starting point for choosing your order day. 

You can find what the typical order turnaround time is for your area by going to Support on AvonNow, then Frequently Asked Questions and then Shippping and Avon’s Distribution Center.  Remember the number of days shown is Business days so you’ll need to factor in weekends.  Most of the Sunrise Beauty Team is in the Western US so our turn around times are 4-6 business days, or about a week.

You’ll want to work in a buffer into your schedule for possible shipping delays. Shipping delays do happen no matter how hard Avon and the shipping companies try to avoid them.  Sometimes weather delays, broken down trucks or natural disasters or even holidays can slow things down.  If you have an extra day in between when you expect to receive your order and when you plan to start delivering you will only have to scramble to get order sorted, not completely reschedule your deliveries, if your shipment is delayed.

One note about tracking your shipments. For a lot of areas Avon uses a hybrid shipping system where they use a private carrier service to transport the orders from the distribution center in Ohio to a UPS hub closer to your town.  Typically UPS is only in possession of your package for the last day of transit. As a result when you go to track your order UPS will just show they are waiting for the package, so don’t panic if it’s been a few days and UPS still doesn’t show an expected delivery date.  Be sure to sign up for the free UPS MyChoice program to get alerts about the progress of your packages.

Depending on which is more important for you, the day you place the order or the day you receive the order you can use that as your starting point to choose your order day.  Since delivering orders is usually the thing that takes more time and does somewhat need to be worked around  your customer’s availability it’s usually that end of the process that determines when you want to order

As an example, I deliver my customer's orders on Wednesday, Thursday and Friday, so I want to receive my order by Monday so I can sort and bag my orders on Tuesday (and have a buffer day if the order is delayed).  Since shipping usually takes 4 business days, once I factor in weekends that puts my order day at the Monday before.

Once you know what day you want to order/deliver then choose whether you’ll order the first week of the campaign or the second week.  If a lot of your customers work in the same place, working your orders around their payday can be helpful. Ordering early in the campaign can mean better availability on limited edition items.  Ordering at the beginning of the campaign also gives you extra time if you are trying to hit a particular sales goal for that campaign and your regular order was short of that goal, You’ll have time to place an add on order or encourage more online orders to get you to your goal.

You do not have to wait to the last day of the campaign to place your order.  I know a lot of representatives, especially those who remember the days when we all had a specific date we had to order on each campaign think that the last day of the campaign is when they have to order but that is the one day of the campaign I don’t recommend choosing as your regular order day.  There are so many things that can happen that cause you to be delayed in sending your order such as internet or website outages, any number of household issues that require your attention, you or your kids or your pet may be sick, you had to stay late at work.  Whatever it is, if something causes you to miss that 2pm pacific deadline for placing your order it won’t count for the current campaign and that could not only cause you to miss a sales goal for an incentive, it could also cause problems if you have items from the previous campaign on your order since we can only order one campaign back.

Tell your customers to get their order to you the day before you want to submit to give yourself time to get things together and help avoid those last minute orders from customers coming in after you have placed your order.

  

Chris Arnold

Avon Independent Sales Leader
Contact Me
Join the conversation on the team Facebook Group

Become a Representative

Not an Avon Representative yet? Join the Sunrise Beauty Team today and earn $1000 in your first 90 Days.  Contact me for more details or sign up today here.

How to Get Your Avon Online Brochure Link

How to Get Your Avon Online Brochure Link

The online brochure is a great tool to use when you aren't able to get your customer a physical brochure, or they are looking to go paperless.  

Follow these step by step instructions to find your unique url for sharing the online brochure, or the digital catalog - a more interactive browsing experience

 



Get More Tips and Training for New Representatives 

(or long time reps who just want to brush up on the basics 😉)

 

Chris Arnold

Avon Independent Sales Leader
Contact Me
Join the conversation on the team Facebook Group

Become a Representative

Not an Avon Representative yet? Join the Sunrise Beauty Team today and earn $1000 in your first 90 Days.  Contact me for more details or sign up today here.

Monday, August 17, 2020

Exploring Your Customer Shipping Options

 Exploring Your Customer Shipping Options

 


Whether you are a brand new representative or an established representative looking to make adjustments in your business one of the most important things you'll want to do is decide how you want to handle getting your customers orders to their doorstep.  

There are basically two options: 

1. direct delivery from Avon to your customer

2. representative receives product from Avon and delivers to customer

Avon has standard shipping rates that apply to both Representative orders placed through AvonNow and Customer orders placed through the online store (yourAvon.com) *see below

Customers pay the shipping on direct delivery orders placed through our online store if they are less than $60, the representative pays the shipping for the customer on orders over $60. 

Representatives pay the shipping on all representative orders placed through AvonNow.

While some representatives do only direct delivery or only representative delivery most representatives offer both options to their customers. 

For those customers that you are able and willing to deliver to in person, you can group multiple customer orders plus your personal and supply orders to save on shipping. Most representatives place one bulk order each campaign.  You can add an order processing fee to each customer order that you are going to deliver personally to offset your business expenses such as shipping, samples, brochures and gas. The default order processing charge on the invoicing tool on AvonNow is $.75 but most representatives charge between $1 and $3. 

Obviously if a customer does not live or work near you, or would not be easy or convenient for you to deliver to then direct delivery will be the only option.  Direct delivery is also a great way to save time and gas/wear and tear on your car by not needing to deliver.  This is also a great option if your customer does not want to wait until you place/deliver your next bulk order. If the customer is not comfortable going online and placing their order through your online store you can help them with that by talking them through it, or going to your online store and placing the order for them. You can find more information about that HERE

*shipping rates effective as of Aug 17, 2020, subject to change
  • $8 for orders up to $149.99

  • $10 for orders of $150-$299.99

  • $14 for orders of $300-$499.99

  • $17 for orders of $500+ 

Some representatives will offer to include an out of area customer's order in their bulk order and ship it to the customer themselves.  There are a couple of reasons I don't typically recommend this option. In most cases the cost of packaging and shipping to the customer is going to be equal to or more than the shipping on a direct delivery order. Direct delivery is much faster than waiting until you place your bulk order, receive the products and then package and ship the products to the customer. If the package should get lost or damaged in transit to your customer, you would be responsible for replacing the order. If a direct deliver order is lost or damaged Avon will ship a replacement at no charge. Additionally, if the customer should need to return anything, they would need to ship it back to you so your could then process the return and send it back to Avon. 

Questions? Looking for more information. I'm here to help

Chris Arnold

Avon Independent Sales Leader
Contact Me
Join the conversation on the team Facebook Group

Become a Representative

Not an Avon Representative yet? Join the Sunrise Beauty Team today and earn $1000 in your first 90 Days.  Contact me for more details or sign up today here.

Friday, July 3, 2020

How your customers can control the emails they get from Avon

How your customers can control the emails they get from Avon

This is a copy of a post on my customer blog explaining how customers can go in and change the frequency of emails they get from Avon.  This can allow customers to stay subscribed to emails so that you can share promo codes from the promotional tool on AvonNow.

Did you know that you can change the type and frequency of emails that you get from Avon?

How to change your Avon online store email settings


Sign into your Avon customer account then click on My Account

Scroll down to email preferences and click “Edit”

Here you can change the frequency of emails as well

as which types of emails you would like to receive. 

If you are looking for minimal emails I would choose Monthly

in the drop down list and only check Special Offers and Promotions

so that you can get coupon codes when I send them. 

When you’ve made your selections, click “Save Changes” at the bottom of the page

Special note about Promo Codes

Don’t worry if you miss the email about a promo code.

As long as you are opted in to receive emails I can add promo codes to your account.

Whenever you are ready to order look for the pink dot next to your name / offers.

When there is a pink dot click offers to see what is available

and add the one you would like to use to your order cart.


Chris Arnold
Avon Independent Sales Leader
Contact Me
Join the conversation on the team Facebook Group

Become a Representative

Not an Avon Representative yet? Join the Sunrise Beauty Team today and earn $1000 in your first 90 Days.  Contact me for more details or sign up today here.

Wednesday, May 20, 2020

Sunrise Beauty Team Update May 20th ~ Campaign 11

Sunrise Beauty Team Update May 20th

I've seen a lot of comments about the new digital catalog being confusing and people not being able to find what they are looking for. Keep in mind the new digital brochure, and really the regular online brochure are for browsing. They are great for looking through to discover things you/the customer didn't know we had. If you know what you are looking for than you would use the item entry, search box or browse products/shop by category. It's the difference between wandering the mall to look at the new fashion and running into Walmart to pick up a pack of tshirts


Sunrise Beauty Team Recognition Campaign 11, 2020










Featured Avon Representative Quick Tips

NEW POST ~ Avon Quick Tip ~ Order Processing Charge

Quick Tip ~ How to see your balance detail

Quick Tip ~ Using Customer Questions

Taking Advantage of Direct Delivery in your Avon business


Chris Arnold
Avon Independent Sales Leader
Contact Me
Join the conversation on the team Facebook Group

Become a Representative

Not and Avon Representative yet? Join our team today!
Save 25% on Beauty and Personal Care, and 20% on Fashion and Home on orders of $40 or more
Share Avon with others and earn the same on their orders.

Friday, May 8, 2020

How to choose what to use Avon Foundations

this is a "reprint" of a post on my customer blog
links in this post will go to the generic MY online store
To share with your customer, go to the product page on your online store and copy the link from there

Find Your Coverage

Whether you prefer a sheer tint, a soft matte finish or a full longwearing look, we've got you covered.

 Avon offers 5 choices for foundation makeup each with it's own coverage and finish. Here's a guide for how to choose what to use.

For each formula I took a picture in incandescent light and in natural light. All formulas were worn with the same underlying skincare routine, with no primer, concealer or blush so you can compare each foundation on its own. I applied and blended a single light layer of all formulas with bare fingers, except for the Cushion Foundation which has a special applicator. Different looks and coverage can be achieved using brushes or sponge applicators and adding layering more product. All formulas are buildable and work well if you need more coverage in some areas.
For comparison purposes, I also took my photo with no makeup in both location.


 
No Makeup

Magix Tint Tinted Moisturizer

Sheer coverage with a radiant finish


This is my go to for when I just need a little color to even out my skin tone.  
Magix Tint brightens your skin while blurring imperfections for an instant better than bare look. 

Magix Tint benefits:
boosts moisture
soothes and nourishes skin
botanical extracts with antioxidant benefits
Paraben-free
Vegan formula

Great for dry and mature skin
available in 6 flexible shades




 How I apply Magix Tint

Magix Wand Foundation Stick

Medium coverage with a natural matte finish




This is my go to for when I need a bit more coverage, and quick application. I also use this as my go to concealer.  It's also water resistant so it's good for those hot, sweaty days 
Magix Wand is the ultimate multi-tasker. A long-wearing, multi-use creamy formula that can be used as a buildable foundation with sheer to full coverage, as a concealer or to highlight and contour

Magix Wand benefits:
light as air, demi-matte formula
shine and oil control
water resistant and crease-proof
travel friendly packaging
Vegan formula
free from Parabens, talc, gluten, sulfates and phthalates

Great for all skin types
available in 16 shades

Find your shade of Magix Wand with our virtual Try It On tool

 How I apply Magix Wand

Ink Lasting Cushion Foundation

Medium coverage with a natural matte finish




This is my go to for when I want more coverage, with minimal mess.
Ink Lasting Cushion Foundation brightens skin with a flawless finish

Ink Lasting Cushion benefits:
delivers the perfect amount of foundation
zero spill potential
smooth natural matte finish
unique soft-textured puff allows for even application
brightens and evens skin tone
long wear

Great for dull skin, all skin types
available in 18 shades in warm, cool and neutral tones

How I apply Cushion Foundation

Ink Lasting Foundation Slim Fit

Medium to full coverage with a matte finish




This is my go to for everyday wear when I want a full coverage 
Ink Lasting Foundation keeps skin feeling hydrated

Ink Lasting benefits:
buildable medium to full coverage
long wearing
evens skin tone

Great for all skin types
available in 18 shades with warm, neutral and cool tones


Cashmere Complexion Longwear Foundation

Full coverage with a soft focus matte finish




This is my go to for when I need full coverage and a really long lasting matte finish.
Cashmere Complexion visibly blurs pres and fine lines for a smoother complexion

Cashmere Complexion benefits:
24 hour comfortable wear
water-resistant
buildable coverage with a matte finish
formulated with non-GMO sourced, antioxidant botanical extracts
free from Parabens, sulfates, phthalates and fragrances
Vegan formula

Great for oily/shiny skin
available in 30 flexible shades with cool, neutral, warm and warm olive tones


Chris Arnold
Avon Independent Sales Leader
Contact Me
Join the conversation on the team Facebook Group

Become a Representative

Not an Avon Representative yet? Join the Sunrise Beauty Team today and earn $1000 in your first 90 Days.  Contact me for more details or sign up today here.

Wednesday, May 6, 2020

Sunrise Beauty Team Update May 6th

Have you checked out the new digital tools?

Digital Catalog

Promotion Tool

My Dashboard

Training is available on our new tools in Avon U and in the videos on the Avon USA Representative Facebook page. Check those out and let me know what questions you have or if you would like to set up a one on one training session.


Sunrise Beauty Team Recognition Campaign 10, 2020









Featured Avon Representative Quick Tips

NEW POST ~ Avon Quick Tip ~ Order Processing Charge

Quick Tip ~ How to see your balance detail

Quick Tip ~ Using Customer Questions

Taking Advantage of Direct Delivery in your Avon business


Chris Arnold
Avon Independent Sales Leader
Contact Me
Join the conversation on the team Facebook Group

Become a Representative

Not and Avon Representative yet? Join our team today!
Save 25% on Beauty and Personal Care, and 20% on Fashion and Home on orders of $40 or more
Share Avon with others and earn the same on their orders.

Thursday, March 12, 2020

Getting the Most Out of Your What's New Flyer

Getting the Most Out of Your What's New Flyer

Get the most out of the Preview Products you can purchase in advance as a Representative








Chris Arnold
Avon Independent Sales Leader
Contact Me
Join the conversation on the team Facebook Group

Become a Representative

Not and Avon Representative yet? Join our team today!
Save 25% on Beauty and Personal Care, and 20% on Fashion and Home on orders of $40 or more
Share Avon with others and earn the same on their orders.

How to Process Returns

How to Process Returns

How to and tips for Avon Representatives processing product returns to Avon






Chris Arnold
Avon Independent Sales Leader
Contact Me
Join the conversation on the team Facebook Group

Become a Representative

Not and Avon Representative yet? Join our team today!
Save 25% on Beauty and Personal Care, and 20% on Fashion and Home on orders of $40 or more
Share Avon with others and earn the same on their orders.