Wednesday, March 15, 2017

How to Change Sales Tax or Service Charge in the Avon Web Office

How to Change Sales Tax or Service Charge in the Avon Web Office on

If your local tax rate is changing or if you would like to set or change the service fee you charge your customers on their invoice you can change the default sales tax and service fee in your web office. 

Start by logging into AvonNow then click Web Office under Manage Business

Click on Personalization Tool towards the bottom below the pink boxes

This brings up the personalization tool with 3 tabs of items you can personalize for your website including what shows on your customers invoices

  On the Customer Invoicing tab, the first two items are service charge and sales tax.  When setting your sales tax be sure to include 3 digits after the decimal point.  For example if your tax rate is 8.25%, enter 8.250 in the box for tax. Be sure to scroll down to choose the other items that you want to print on your customer invoices

 You can verify the service charge and sales tax for individual customers on the invoice worksheet. This is also where you would change either amount if you want to make the change for just that order or customer. For example if  have a customer who had an item on the wait list that is now available, and they haven't ordered anything else in that campaign I won't charge a service charge because they paid it with the original order.

Chris Arnold
Avon Bronze Leader
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